Email and FTP distribution


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Email and FTP distribution

If the export target for an agent is set to a file format, you can configure an agent to send a data export as a message attachment to one or more email destinations. Alternatively, you can FTP the data to a remote server.


Email Distribution

When an agent exports data through email, it attaches the data files to the email in a single compressed file or as individual data files. In the Email Delivery panel, you'll need to specify the Server, Login, and Email Addresses.



Email distribution of exported data


Email Troubleshooting

Most email servers are very restrictive in regards to who or what is allowed to send emails. If you are getting an error when sending emails from Content Grabber, then it's most likely a problem with the configuration of your account. Here is a list of things you can check:


Make sure your email account is configured to allow you to send emails from the email address specified in From email address.

Make sure your username and password are correct, and that login to your account is not restricted. Use another email client or your web browser to login to your email account to make sure you can login.

Use SSL if required. Most online services, such as Gmail, requires SSL.

Use the correct port. Gmail uses port 587 for example.

Most online services, such as Gmail, don't allow just any application to login to your email account. Many online services will have a special option to allow any application to login to your account, and you must set this option to allow Content Grabber to login. In Gmail you can set this option on the following page:



FTP Distribution

When an agent uses FTP to copy data to a remote server, the agent can copy the data files in a single compressed file or as individual data files. In the FTP Delivery window, you must specify the remote Server address, Username, and Password. The remote server must host an FTP service.



FTP distribution of exported data